Experience
My resume is available here.
CVS Health 2019-2024
Senior User Experience Designer
For the last few years I’ve had the opportunity to work at CVS Health, improving registration success rates and streamlining the experience for new members. Working within cross-functional teams in an agile environment, I formed relationships with my fellow UX/UI designers, as well as content strategists, researchers and partnered with product owners and engineering teams to reduce hurdles to better healthcare management.
Carbon Black 2018-2019
User Experience Designer
While at Carbon Black, an endpoint cyber security company, I worked with the information security team to improve the usability and design of B2B SaaS products that help protect Fortune 100 companies. My focus was on improving dashboard usability, streamlining work processes, and reducing workarounds.
Bose 2015-2017
User Experience Designer
I designed the onscreen experience for the flagship Bose home entertainment audio/visual product, with a guided setup experience. I also worked on remote control UI as well as a next generation remote control that included contextual backlighting.
EDUCATION
Bentley University 2019
User Experience Certificate Program
Syracuse University 2001
Bachelor of Industrial Design
Skills
User Experience Design
User Interface Design
Product Design
Visual Design
Wireframing
User Research
Journey mapping
Storyboarding
Usability Testing
A/B Testing
Working in agile teams
Figma
Sketch
InVision
Miro
Balsamiq
UserTesting
Adobe CS
Industrial Design